These guys shoot you straight and do a stand up job. I had a bigger company that charged no diagnostic fee come first, and they wanted to charge me an arm and a leg to fix. These guys do charge a diagnosic fee, but it is very reasonable, and they fixed my unit quickly and it didn't break the bank. All that was wrong was a wire was causing a short and it had to be replaced. They could have given me the run around, with it being obvious I did not know what was the issue. But they were very honest. I appreciate that. I will def be using them in the future. Actually, this is why I'm leaving the review. I had this service done a while back and I realized just now when looking for their number that I forgot to leave a review the first time. Thanks guys.